Refund Policy


Refund Policy

Effective Date: january 1st 2025

Urban Academy is committed to delivering a structured, hands-on learning experience through our AI Mastery Batch 5 program. We request all participants to read and understand our refund policy before making any payment.


Non-Refundable Policy

  • Once the course fee is paid, it is strictly non-refundable.

  • কোর্স ফি একবার পরিশোধ করার পর তা কোনো অবস্থাতেই ফেরতযোগ্য নয় — আংশিক বা সম্পূর্ণ নয়।

  • No refund requests will be accepted under any circumstances, including partial attendance or change of personal schedule.


Why is the Course Fee Non-Refundable?

Your enrollment triggers the following immediate actions:

  • Backend seat allocation and class access provisioning

  • Personal dashboard activation

  • Access to recorded classes and learning resources

  • Distribution of exclusive benefits (described below)

As these services are resource-bound and customized per student, we are unable to offer refunds.


What You Receive After Enrollment

Every student receives the following benefits as part of their enrollment:

  • Access to live and recorded classes for 8 weeks

  • Free subdomain and hosting for building a portfolio website

  • Free website template for showcasing course projects

  • Canva Pro access for content creation

  • Printed physical certificate upon course completion

  • Special welcome gift shipped to your address

  • Bonus: Batch 2 and 3 recorded course access for the first 100 enrollees

These benefits are activated immediately and are non-transferable, making refund impossible.


Before You Proceed to Pay

If you have questions about the course curriculum, mentor profile, internship structure, or job placement opportunity, you are encouraged to contact our support team.

Email: support@urbanacademy.com
WhatsApp: +880 1968-141100

We are here to assist you in making an informed decision.